Refund Policy

Joining Gigzywork and browsing or applying to tasks is free — we do not charge Workers any fee to use the Platform. This policy applies only where Gigzywork offers a specific paid service and a charge has actually been made to your card or bank account.

Where a paid service is not delivered within 15 days of the date you completed the transaction for it, you may write to us at support@gigzywork.com to request a refund. Please include the transaction date and transaction ID in your email.

We will investigate the matter, and if we find that an amount was charged to your card or bank account without the corresponding service being delivered, we will refund that amount in full within 7 working days of receiving your email.

Outside of this circumstance, charges for services already delivered are final and not eligible for a refund.